Mission Statement

Relax and Order’s leadership team exhibits unrivaled synergy, integrity, professionalism and experience exceeding expectations.    Unparalleled in pride and execution, Relax and Order is the best at bringing resort style experiences into your home.

James Ayres

  • Connector.

    President & Co-founder

    As a second-generation luxury hotelier, James has developed an exceptional knack for exceeding guest expectations and leading unparalleled teams. These skills would prove their worth when co-creating Relax and Order in 2014. James has guided his management team with a central philosophy of establishing fair, consistent leadership principles and implementing meticulous systems that control operations in a profit-oriented environment. As President of Relax and Order, James is responsible for all leadership, marketing and operational decisions.

    James’ career encompasses executive positions with many 4 and 5 star resorts including The Ritz – Carlton Beach Resort - Naples, The Registry Resort Naples, The Don CeSar Beach Resort and Spa - St. Petersburg, Brasstown Valley Resort & Spa, and The Angler’s Boutique Resort Miami Beach, Florida. James is a proud graduate of Cornell University’s School of Hotel Administration. Most recently, he served as General Manager at Angler’s Boutique Resort, a Miami Beach property that under his leadership was ranked Number One on Tripadvisor for two years in the world’s hottest hotel market.

Dennis Harrison

  • Connector.

    Technical Co-founder

    Dennis brings over a decade and a half of experience in designing digital systems and sophisticated software platforms. A gifted individual with exceptional communication skills, his extensive experience includes many customer-facing solutions for both hospitality organizations, and real time communications work across large distributed systems. As the Technical Co-founder and Solution Architect for Relax and Order; Dennis is responsible for implementing the digital version of our collective vision. He is very passionate about the user experience and is constantly focused on simplification of every aspect of the Relax and Order experience. Co-founding Relax and Order with his friends has been an unlimitedly rewarding experience, allowing him ample opportunities to practice his mastery and apply his skill-set.

John Ayres

  • Connector.

    Managing Partner & Co-founder

    Ayres has extensive experience in recognizing and financing hotels with potential since forming Coral Hospitality in 1988. He began his career in hospitality in Bermuda and has worked in every facet of the industry with world-class organizations and properties, including the Hilton and Marriott chains of Resorts and Hotels, The Breakers in Palm Beach and the Edgewater Beach Hotel in Naples, where he was Managing Partner and President for 12 years. Today, Ayres continues to find new properties for acquisition.

Michael McClain

  • Connector.

    Corporate Market Development Manager

    Michael brings a wealth of hospitality expertise into expanding Relax and Order’s philosophies to new markets. He is responsible for replicating our unparalleled level of service while hiring, training, acquiring new vendors and ensuring customer satisfaction in each market.

    Prior to joining Relax and Order, Michael worked closely with James at Angler’s Boutique Resort in Miami Beach Florida. Through this partnership, Michael and James earned The Angler’s many elite awards. The crowning achievement of this unity was the unprecedented honor of being the #1 hotel on Tripadvisor for two full years in Miami Beach; the world’s hottest and most competitive hotel market. Michael has over 10 years of upscale hospitality management experience ranging from large convention hotels to privately owned luxury resorts. Including brands such as Preferred Hotels and Resorts, Marriott, Renaissance, and Radisson.